Privacy Policy
Orange Pest Control
Effective Date: September 4, 2026
Orange Pest Control & Services, Inc. (“Orange Pest Control,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, contact us, communicate with us, or use our pest-control services.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including your name, email address, telephone number, service or mailing address, ZIP code, property and pest-related information, photographs, appointment and service information, billing and transaction information, and information included in forms, emails, text messages, telephone calls, reviews, or other communications.
You are not required to provide personal information merely to browse our website. Certain information may be necessary for us to respond to an inquiry, prepare a quote, schedule an appointment, process a payment, or provide services.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect information through cookies, tags, pixels, scripts, and similar technologies. This may include your IP address, browser and device type, operating system, referring website, advertisement or search, pages visited, buttons or telephone numbers clicked, visit date and time, approximate location derived from an IP address, advertising identifiers, and website interactions or conversion events.
We do not use our website to access your contacts, calendar, private messages, or precise real-time device location.
How We Use Information
We may use information to respond to inquiries; prepare quotes; recommend, schedule, and provide services; process payments; provide customer support; communicate about appointments, accounts, warranties, and services; send authorized marketing communications; operate, secure, and improve our website; measure advertising performance; display relevant advertisements; train employees; maintain business records; detect fraud or security threats; comply with legal obligations; and protect our customers, employees, rights, and property.
Google Ads, Remarketing and Conversion Tracking
We use Google Ads and related Google technologies to advertise our services, measure advertising performance, and conduct remarketing.
Google Ads conversion tracking may use cookies, tags, pixels, or similar technologies to determine whether someone who interacted with an advertisement later completed an action, such as visiting a page, submitting a quote request, clicking a telephone number, or calling our business.
We also use Google Ads remarketing. Google and its advertising partners may use information about your website visit to display Orange Pest Control advertisements later on Google services or other participating websites and applications.
Depending on our configuration, Google may collect or receive pages viewed, website actions, referral or campaign information, browser and device information, IP address and approximate location, advertising identifiers, conversion events, and call-conversion or attribution information.
We use this information to evaluate campaigns, create advertising audiences, limit repetitive advertising, and deliver advertisements that may be more relevant to previous visitors.
Google processes information according to its own privacy practices. Review the Google Privacy Policy at https://policies.google.com/privacy and Google’s cookie information at https://policies.google.com/technologies/cookies. You may manage personalized advertising at https://myadcenter.google.com/. Restricting personalized advertising does not eliminate all advertisements.
Call Tracking, Recording and Transcription
We use CallRail to measure which advertisements, searches, webpages, and marketing channels generate telephone calls. CallRail may use cookies, tracking technologies, and dynamically displayed telephone numbers to associate a call with the source that directed the caller to us.
When you call us, we and our providers may collect your telephone number, call date and time, duration and status, advertising or referral source, related website-interaction information, and information voluntarily provided during the conversation. We use this information to respond to inquiries, schedule and provide services, evaluate leads, improve customer service, maintain records, and measure advertising performance.
Calls to and from Orange Pest Control may be recorded and transcribed through RingCentral for customer service, employee training, quality assurance, documentation, and dispute-resolution purposes. Callers receive an announcement at the beginning of the call that the conversation will be recorded and transcribed.
Recordings and transcripts may contain personal information voluntarily disclosed during a conversation and may be accessed by authorized personnel and service providers when reasonably necessary for these purposes.
CallRail and RingCentral process information on our behalf. Review their privacy notices at Privacy Notice | CallRail and Privacy Notice | RingCentral.
Cookies and Your Choices
Cookies are small files stored on a browser or device. We and our providers may use essential, functional, analytics, and advertising technologies to operate and secure the website, remember preferences, understand interactions, attribute inquiries and calls, measure conversions, create remarketing audiences, and display advertisements based on previous activity.
You may control or delete cookies through your browser settings. Where our cookie-preference tool is available, you may use it to manage eligible categories. You may reopen it through the Cookie Settings link in the website footer. Browser settings, Google controls, and our preference tool operate separately. Blocking technologies may affect functionality.
Email and Text-Message Communications
You may unsubscribe from marketing emails through the Unsubscribe link at the bottom of a marketing email.
To stop receiving marketing text messages, reply STOP to a marketing text message. After opting out, you may receive one confirmation message. You may continue to receive non-marketing communications reasonably necessary to respond to requests, manage appointments, provide services, or address active accounts, transactions, warranties, safety, or customer-service matters.
Consent to receive marketing communications is not a condition of purchasing services. Message and data rates may apply.
We do not sell or share mobile opt-in information or text-message consent with third parties for their independent marketing. We may provide it to service providers that deliver communications on our behalf.
How We Disclose Information
We may disclose information to providers supporting website hosting, advertising, call attribution, telephone service, recording, transcription, messaging, customer management, scheduling, payment processing, IT, security, storage, insurance, accounting, and legal services. They may access information as reasonably necessary to perform services for us or as permitted by law.
We may also disclose information at your direction or with consent; to comply with law or legal process; to investigate fraud or security incidents; to enforce agreements or protect legal rights; to protect safety or property; or in connection with a merger, financing, reorganization, acquisition, or asset sale.
Orange Pest Control does not sell personal information for money. Certain uses of advertising technologies may nevertheless be considered sharing, targeted advertising, or a sale under some state privacy laws, even when no money is exchanged.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, considering the information’s type and sensitivity; services provided; operational, warranty, and customer-service needs; legal, tax, insurance, and regulatory obligations; security needs; and dispute resolution. We may delete or anonymize information when it is no longer reasonably necessary, subject to applicable requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, electronic transmission, telephone system, or storage method can be guaranteed completely secure. Avoid sending highly sensitive information through unsecured forms, emails, or texts.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. Contact us if you believe a child provided information so we can review and, when appropriate, delete it.
Third-Party Websites
Our website may link to third-party websites. We are not responsible for their content, security, or privacy practices. Review their policies before providing information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, practices, technology, providers, or legal obligations. We will post the revised policy with an updated effective date.
Contact Us
Orange Pest Control & Services, Inc. 1200 Hibiscus Ave Apt 905, Pompano Beach Fl 33062
Email: privacy@orangepestcontrol.com
Phone: 954-972-7031